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Shipping Policy
We strive to deliver your orders quickly and efficiently. Below you'll find detailed information about our shipping options, delivery times, and associated costs for different regions.
Shipping Options & Delivery Times
Domestic Shipping (Mainland China)
| Shipping Method | Delivery Time | Cost (CNY) |
|---|---|---|
| Standard Shipping | 3-5 business days | ¥15 (Free for orders over ¥300) |
| Express Shipping | 2-3 business days | ¥25 |
| Same-Day Delivery* | Within 24 hours | ¥50 |
*Available in select major cities (Shanghai, Beijing, Guangzhou, Shenzhen)
International Shipping
Asia
| Country/Region | Delivery Time | Cost (USD) |
|---|---|---|
| Hong Kong, Macau | 3-5 business days | $8 |
| Taiwan | 4-7 business days | $10 |
| Japan | 5-8 business days | $12 |
| South Korea | 5-8 business days | $12 |
| Singapore | 5-10 business days | $15 |
| Other Asian Countries | 7-14 business days | $18 |
North America
| Country | Delivery Time | Cost (USD) |
|---|---|---|
| USA | 7-15 business days | $20 |
| Canada | 10-18 business days | $25 |
Europe
| Country | Delivery Time | Cost (USD) |
|---|---|---|
| UK | 8-12 business days | $18 |
| Germany | 8-12 business days | $18 |
| France | 8-12 business days | $18 |
| Italy | 10-14 business days | $20 |
| Spain | 10-14 business days | $20 |
| Other EU Countries | 10-16 business days | $22 |
Oceania
| Country | Delivery Time | Cost (USD) |
|---|---|---|
| Australia | 8-12 business days | $20 |
| New Zealand | 10-15 business days | $25 |
Other Regions
Please contact service@ohmalo.com for shipping rates to your country.
Important Shipping Information
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Processing Time: All orders are processed within 1-2 business days (excluding weekends and holidays).
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Order Tracking: You will receive a tracking number via email once your order ships.
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Customs & Duties: International customers are responsible for any customs fees or import taxes. Ohmalo.com is not responsible for these additional charges.
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Shipping Restrictions: Some items may have shipping restrictions to certain countries.
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Address Changes: Please verify your shipping address carefully. We cannot modify addresses after orders are processed.
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Delayed Shipments: During peak seasons (Chinese New Year, 11.11, etc.), processing and delivery times may be extended by 3-5 business days.
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